Privacy Policy

Sbaya Distributions respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect:

  • Full names
  • Email addresses
  • Telephone numbers
  • Physical and delivery addresses
  • Company information
  • Payment-related information
  • Website usage information

2. How We Use Your Information

We use personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Deliver products and services
  • Send order updates and service communications
  • Improve our products, services, and website
  • Comply with legal obligations

3. Legal Basis for Processing

We process personal information:

  • With your consent
  • To fulfil contractual obligations
  • To comply with legal requirements
  • For legitimate business purposes

4. Sharing of Information

We do not sell personal information. We may share information with:

  • Delivery and logistics providers
  • Payment processing providers
  • Professional advisors
  • Regulatory authorities where required by law

5. Data Security

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

6. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where legally permissible
  • Object to certain processing activities
  • Withdraw consent where applicable

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You may disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Information Officer
Sbaya Distributions
Email: info@sbayamobile.com
Phone: +27 68 422 2998

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